Accessibility Statement
Last Updated: May 25, 2023
Our Commitment to Accessibility
Hash Grill & Catering is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards to do so.
Conformance Status
The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. They define three levels of conformance: Level A, Level AA, and Level AAA.
Our website is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.
Accessibility Features
Our website includes the following accessibility features:
- Semantic HTML markup
- ARIA landmarks to identify regions of a page
- Appropriate text alternatives for images
- Sufficient color contrast ratios for text and important graphics
- Clear focus indicators for interactive elements
- Resizable text without loss of content or functionality
- Keyboard accessibility for all interactive features
- Clear and consistent navigation mechanisms
- Error identification and suggestions for correction
Physical Accessibility
In addition to our online accessibility efforts, our physical restaurant location offers the following accessibility features:
- Wheelchair-accessible entrance and dining areas
- Accessible restrooms
- Reserved parking spaces for persons with disabilities
- Braille menus available upon request
- Staff trained to assist customers with disabilities
- Service animals welcome
Limitations and Alternatives
Despite our efforts to ensure the accessibility of our website, there may be some limitations:
- Some PDF documents may not be fully accessible to screen reader software
- Some older content (created before our accessibility policy was implemented) may not be fully accessible
- Third-party content that we cannot control, such as maps or social media feeds, may not be fully accessible
For any inaccessible content, we offer these alternatives:
- Contact us by phone at +254742579478 for assistance with any inaccessible content
- Email us at [email protected] for information in an alternative format
- Visit our restaurant in person where our staff will be happy to assist you
Feedback and Contact Information
We welcome your feedback on the accessibility of the Hash Grill & Catering website. Please let us know if you encounter accessibility barriers:
- Phone: +254742579478
- Email: [email protected]
- Postal Address: Guhad Plaza, Opposite Pangani Heights, Nairobi
We try to respond to feedback within 2 business days.
Assessment and Compliance Process
Hash Grill & Catering assesses the accessibility of our website using the following approaches:
- Self-evaluation using automated tools
- External evaluation by accessibility consultants
- User testing with assistive technologies
- Feedback from users with disabilities
Our accessibility assessment and improvement process includes:
- Regular audits of the website for accessibility issues
- Addressing issues as they are identified
- Training for our web development and content teams on accessibility best practices
- Inclusion of accessibility requirements in our web development process
Formal Approval
This accessibility statement was created on May 25, 2023, and was last reviewed on May 25, 2023.
Additional Resources
For more information about web accessibility, please visit the following resources: