Frequently Asked Questions

Find answers to common questions about our restaurant, services, and policies

Still have questions?

If you couldn't find the answer to your question, please contact us directly:

Call Us

+254742579478

Email Us

info@hashgrill.co.ke

Visit Us

Guhad Plaza, Opposite Pangani Heights, Nairobi

Hash Grill & Catering

Frequently Asked Questions

About Us

What type of cuisine does Hash Grill & Catering serve?

Where is Hash Grill & Catering located?

What are your operating hours?

Do you have parking available?

Is Hash Grill & Catering wheelchair accessible?

Reservations

How can I make a reservation?

What is your reservation policy?

Can I make special requests for my reservation?

Do you accept walk-ins?

Menu & Dietary Requirements

Do you cater to special dietary requirements?

Are your ingredients locally sourced?

How often do you update your menu?

Do you have a children's menu?

Ordering & Delivery

How can I place an order for delivery or takeout?

What areas do you deliver to?

How long does delivery typically take?

What payment methods do you accept for online orders?

Is there a minimum order amount for delivery?

Catering Services

What types of events do you cater for?

How far in advance should I book catering services?

Do you provide staff for catered events?

Can I customize the catering menu for my event?

Do you provide equipment rental for catered events?

Payments & Refunds

What payment methods do you accept at the restaurant?

Do you charge service fees?

What is your refund policy?

How do I request a refund for an online order?

Still have questions?

Call Us

Email Us

Visit Us

Frequently Asked Questions

About Us

What type of cuisine does Hash Grill & Catering serve?

Where is Hash Grill & Catering located?

What are your operating hours?

Do you have parking available?

Is Hash Grill & Catering wheelchair accessible?

Reservations

How can I make a reservation?

What is your reservation policy?

Can I make special requests for my reservation?

Do you accept walk-ins?

Menu & Dietary Requirements

Do you cater to special dietary requirements?

Are your ingredients locally sourced?

How often do you update your menu?

Do you have a children&apos;s menu?

Ordering & Delivery

How can I place an order for delivery or takeout?

What areas do you deliver to?

How long does delivery typically take?

What payment methods do you accept for online orders?

Is there a minimum order amount for delivery?

Catering Services

What types of events do you cater for?

How far in advance should I book catering services?

Do you provide staff for catered events?

Can I customize the catering menu for my event?

Do you provide equipment rental for catered events?

Payments & Refunds

What payment methods do you accept at the restaurant?

Do you charge service fees?

What is your refund policy?

How do I request a refund for an online order?

Still have questions?

Call Us

Email Us

Visit Us

Do you have a children's menu?